In 2026, AI customer service platforms aren't about replacing agents—they’re...

https://technivorz.com/what-are-rest-and-a2a-protocols-in-ai-agent-integrations/

In 2026, AI customer service platforms aren't about replacing agents—they’re about assisting them. Real teams are seeing up to 70% of routine questions handled within a week, cutting costs from $3 to under 50 cents per interaction