How Managers Can Measure Queue Abandonment and Service Recovery
https://messiahtzzd093.oakmontscope.com/posts/dispensary-cross-training-maps-finding-coverage-gaps-before-callouts
Dispensary managers balance staffing, customer flow, cash, compliance, and employee decisions throughout the day. Queue Abandonment needs a repeatable process because small exceptions can create delays or hidden risk when nobody owns the next step