Fake reviews damage your reputation and hurt your bottom line. Don't panic, but...

https://www.scribd.com/document/1017146946/Ex-Employee-Fake-Reviews-How-to-Handle-Retaliation-Without-Losing-Your-Cool-179179

Fake reviews damage your reputation and hurt your bottom line. Don't panic, but do take action. Start by documenting evidence of the fraud and reporting the violation directly to the platform