email to tms integration 8

https://dee5wjxbfx.unionquill.com/posts/why-load-confirmation-automation-is-the-missing-piece-in-your-freight-workflow

I was getting buried in manual ticket creation from emails, so I set up an email to TMS integration. Now when a client sends a support request or order change, it automatically creates a task in our transportation management system, pulls the relevant customer and shipment data, and logs the conversation history. It cut our response time by half and stopped the constant copy-pasting errors.