After testing 10+ AI customer service platforms this year, I’m seeing agents...

https://padlet.com/melissamayer31ouxqm/bookmarks-s024fqsyb2gjymmnatwp/wish/mDRxWBD38VvLQjb1

After testing 10+ AI customer service platforms this year, I’m seeing agents hit 70% task automation within a week. But here’s the real talk: most AI tools assist reps rather than fully resolve issues